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CRM Workshops

Select from the list below:


Detailed Program Guide:
Live Web Workshop: Building Customer Loyalty:
Effective, Cost-free Strategies to Build Customer Loyalty.
Who: Senior Business Process and Management Consultants
When:
Where: Online - Participate from your own PC
Cost: Free until 09/01/2017.
Outline: This practical, hands-on online workshop covers the topics and tools you need to start improving your customer loyalty today. Topics include service level differentiation, customer evaluation, customer service productivity and single-enterprise view client analysis. Course focus is on providing realistic, proven strategies to build, maintain, and strengthen customer loyalty.
Participants Receive: Trial version of customer relationship software used in the workshop and workshop materials.
Workshop limited to 10 participants.
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Live Web Workshop: Single Enterprise View of Customers:
Intermediate Methods to Improve Customer Focus and Profitability.
Who: Senior Business Process and Management Consultants
When:
Where: Online - Participate from your own PC
Cost: Free until 09/01/2017.
Outline: Taking a Single Enterprise (also known as a 360 degree) View of your customers is widely misused in marketing literature, yet a key innovation in Customer Relationship Management. This course introduces the necessary steps to implementing this innovation, including customer data management, Events and Deal tracking, setting time and cost assumptions, customer ranking, and applying SEV principles to internal Human Resource management.
Participants Receive: Trial version of customer relationship software used in the workshop and workshop materials.
Workshop limited to 10 participants.
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Live Web Workshop: Increasing Marketing Effectiveness:
Basic and Intermediate Techniques for Marketing Strategists.
Who: Senior Business Process and Management Consultants
When:
Where: Online - Participate from your own PC
Cost: Free until 09/01/2017.
Outline: Effective marketing begins with accurate data collection, along with an understanding of what constitutes measurable value in Marketing and Advertising campaigns. This practical workshop focuses on methods of tracking campaign effectiveness at each stage in the pipeline. Special emphasis on developing a high ROI marketing strategy. Course gives an overview of one-to-one marketing techniques.
Participants Receive: Trial version of customer relationship software used in the workshop and workshop materials.
Workshop limited to 10 participants.
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Live Web Workshop: Improving Sales Productivity:
Technologies To Enhance Sales Force Performance.
Who: Senior Business Process and Management Consultants
When:
Where: Online - Participate from your own PC
Cost: Free until 09/01/2017.
Outline: This course introduces new methods of managing and motivating a workforce based on principles of automated feedback. Focus is on data collection, management-by-numbers, effective use of competition and rankings, and joint skills sharing.
Participants Receive: Trial version of customer relationship software used in the workshop and workshop materials.
Workshop limited to 10 participants.
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Live Web Workshop: Driving Revenue Growth:
Practical Management Options for Growth
Who: Senior Business Process and Management Consultants
When:
Where: Online - Participate from your own PC
Cost: Free until 09/01/2017.
Outline: Cost-cutting is not a formula for sustained revenue growth. This course examines the role of upselling, cross-selling, internal competition, and organizational transparency as techniques for building sustainable competitive advantage.
Participants Receive: Trial version of customer relationship software used in the workshop and workshop materials.
Workshop limited to 10 participants.
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Live Web Workshop: Reducing the Cost of Customer Service:
Effective, Cost-free Strategies to Build Customer Loyalty.
Who: Senior Business Process and Management Consultants
When:
Where: Online - Participate from your own PC
Cost: Free until 09/01/2017.
Outline: By focusing on customer and service level differentiation, this course provides a practical approach to reducing the burden of customer service. Special attention is given to raising the overall level of service and customer satisfaction. Additional topics include customer ranking and assessment, options for customer valuation, automated data collection, and service level policy initiatives.
Participants Receive: Trial version of customer relationship software used in the workshop and workshop materials.
Workshop limited to 10 participants.
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Why HydraNet?
How CRM-gx account management, reporting, and lead management systems drive value.

Read Before You Buy
Few CRM buyers are aware of these surprising facts. What you learn may make the difference between the success and failure of your CRM implementation.

CRM Success Secrets
Tools like MTS makes recording interactions with customers a snap.

Cut Data Entry by 80%
HydraNet's MQA eliminates the headaches of traditional CRM.

Account Management
Meet JCAMS - one of the world's most advanced account management tools. Read more here.

Lead Management
5 STARS combines more functionality and power than most multimillion dollar CRM solutions.

Real 360 Views
Instantly analyze customers, employees, sales teams, and offices in ways you never thought possible.

Reporting & Analytics
Unique and powerful CRM reporting tools without all the hassle.


CRM-gx White Paper
A Revolution at Allied Global Movers, requires PDF Reader

CRM-gx Benefits
Watch a Video

CRM-gx Video Demo (Japanese)
3MB Flash Video.

CRM-gx Brochure
Detailed overview of CRM-gx, requires PDF Reader.


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